Stop paging TOUR_BOOKING_FAILED on the home_not_open refusal

Classify schedule_tour's home_not_open refusal as expected, not our_bug, so a correct refusal stops holding Clara's reply and paging #alerts

Status is DERIVED from each row’s own PR, decision and prod-evidence links by bin/refresh-tracker tour-fail-home-not-open — never typed. Last refreshed 2026-10-13 18:27Z.

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Every row opens: when it was added, why it exists, and the links that prove it. Rows waiting on a human carry a Decide → link straight to the answerable question on the decisions page. Statuses are re-derived from live PR, decision and prod-evidence state by bin/refresh-trackers; nothing here is typed by hand, and merged is not shipped until a prod_evidence permalink says the fix was exercised in production.

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