Founders' ruling 2026-09-17: the customer sees their own checklist in Settings — connect your inbox, connect a calendar — read off the same resolver staff read, showing only the rows they can act on.
17 Sept 2026 · branch onboarding/i1-customer-checklist · captured against propflow-stage · at da053a796d
Data note. Every name and balance below comes from propflow-stage, which is anonymized by construction (ADR-0097/0110 — phones in the impossible +1000 NPA, emails @example.test). The identical capture against prod would carry real tenants' names and balances and is not safe to attach anywhere, which is why the generator refuses to run against one.
Captured as a real org_admin of Test Client Co on stage (a synthetic account minted through the back-office invite, scripts/seed-evidence-identity.ts). The company is not live and staff have set its email up as the customer's own inbox, one for the company — so both customer rows apply. Each row carries where it stands (the same StatusDot vocabulary as the staff card) and the one link to where it is done: Leasing email lands on the Integrations card below; Team on the roster.
What is deliberately NOT here: the phone line, the escalation owners, the PMS and "is the mailbox reading" — staff rows, ours to fix. A nag with no button is not a checklist row.
Asserted in the captured DOM — Before Clara goes live · PropFlow turns Clara on once these are done. · Connect your shared leasing inbox · Not connected yet. · Connect a calendar for tours · Leasing email · Team. The card title, its one-line reason, both customer rows with their state detail, and both action links — in the state the frame shows.
The labels wrap (min-w-0 break-words, the lesson the staff card learned at phone width) and the status stays on the row rather than being pushed off it.
Asserted in the captured DOM — Before Clara goes live · Connect your shared leasing inbox · Connect a calendar for tours
The plan of record links the customer's calendar row to Profile › My calendar. This is that page for the same admin: the company's connection status, and no connect control — MyCalendarCard is mounted with personalConnectAllowed={false} for an org_admin (Fede, 2026-09-14) and renders nothing when there is no personal calendar to manage. A link here would be a dead end. A teammate's calendar satisfies the row (deriveCalendarRow), so the card sends the admin to invite the people who show units instead. Reported on the PR as a contradiction for the founders, not fixed here.
Asserted in the captured DOM — Profile. Only the page heading is asserted — the point of this frame is what is absent.
That the rows are TRUE for a company. That is the resolver's job (the same reads the staff card has used since #8963) and the DTO's: 14 tests pin which rows a customer sees and the inbox row's four states, and 8 pin that the route answers only the caller's own company and refuses staff and non-admins. The card hides itself once the company is live — not photographable on this bench without flipping a shared company's switch, and pinned by the route test instead.