How Clara talks, without tone and sign-off
The hub and Settings stop asking how Clara should sound and sign off; Clara keeps her own warm, professional voice.
12 Oct 2026 · branch feat/onboarding-remove-tone-signoff · captured against propflow-stage · at 7a946871fb4+local
Data note. Every name and balance below comes from propflow-stage, which is anonymized by construction (ADR-0097/0110 — phones in the impossible +1000 NPA, emails @example.test). The identical capture against prod would carry real tenants' names and balances and is not safe to attach anywhere, which is why the generator refuses to run against one.
1 · Onboarding › General › How Clara talks
On a TEST company, the page now asks what Clara must never say or promise (used on calls, texts and emails), then the two language questions. The tone and sign-off questions are gone: Clara is warm and professional for every company, and adds no closing line of her own.
Asserted in the captured DOM — Is there anything Clara must never say or promise? · Clara follows this on calls, texts and emails. · Which language do most of your residents and renters speak? · Do many of them speak a second language?. The tone and sign-off questions are absent from the page (the DOM test pins their absence; this capture shows it).
Sections 2–2
2 · Settings › Calls & messages › How Clara talks
The same cards on Settings, for a company that is already live: never-say and the languages, no tone or sign-off.
Asserted in the captured DOM — How Clara talks · Is there anything Clara must never say or promise?
