PR #10974 — the Leasing and Turnovers tiles when their numbers did not load
Forced-state captures for #10974. The loaded state is on pr-10974-evidence.
2026-09-23 · branch commit 768ee391d0 (review round 2: labels kept in the missing states) · local dev server on the anonymized stage table · smoke user
How these were produced. A healthy server never returns these states, and the standard evidence tool deliberately never rewrites a response. So /api/leasing/stats was forced in the browser only (Playwright request interception): a 500, a needs_one_org refusal, and a request held open. Nothing server-side changed.
Read failed
Selection refused
Still loading
Critique against the brand and design runbook
- Round 1. The unavailable headline sits in the same slot and baseline as a real number, so nothing shifts sideways when data lands. The dash is muted where the Renewals card’s own “—” is full ink; the muted one reads as “no reading” rather than a value, which is the intent. Copy is two plain words, no internal terms.
- Round 3 (after review round 2). The static captions (“available”, “move-out notices”), the window caption and the four stage labels now stay in every state; only value slots are ghosted or “—”. The /leasing card no longer sits mostly empty beside Renewals, and the layout does not pop when numbers land.
- Round 2. On /leasing the failed card is mostly empty because the grid row takes the Renewals card’s height. Acceptable (Collections’ ghost does the same) and the reviewer’s nit 5 records ghost rows as the later option. No layout defect, so no code change.