Key pickup team email

Proposed — pending Fede's review. When a new resident books a key pickup, this email goes to the property's office inbox. Until now the ONLY trace of a booking was the calendar event itself. Rendered below with the real Camellia unit 612 booking from Aug 18.

To the property's configured email (Camellia: the office inbox); falls back to the leasing-calendar inbox

Subject Key pickup: Hayley Bannochie — Unit 612 · Thu, Aug 20 at 2:00 PM

The email itself is fixed light — that is how it lands in an inbox. Same card family as the tour-confirmation email, so the two read as one system.

What ships with it

Fires only after the calendar event is confirmed real — it can never announce a booking that does not exist. Exactly one email per move-in.
Also posts to the leasing-activity Slack channel where a property has one mapped (same opt-in as booked tours — test properties post nothing).
A quiet "team was told" note lands on the resident's conversation timeline.
If the email fails to deliver, a loud named error is logged instead of pretending the team knows.

Sign-off

Ship it — mark the PR ready; it merges through the normal green-checks flow Request changes — say what to change in the note below

In plain terms

You are approving the look and wording of one internal email to our own team. Nothing goes to residents. Picking "Ship it" turns the feature on for every property once the code checks pass.