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TLDR
- Grading dashboard now live—property managers can see how every agent is performing against quality standards in real time.
- Voice calls smarter: leasing agents no longer re-ask questions they've already heard, and tours booked same-call no longer conflict.
- Renewals tooling expanded—agents can now capture caller names during transfers, update stuck renewals with one action, and filter leasing metrics by custom time periods.
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Leasing activity (yesterday, Aug 10)
New lease on file ×5 · Notice to vacate received ×3 · Renewal cancelled · Tenant transferring units · Renewal offer could not be prepared
Camellia Apartments — test properties excluded.
Shipped (7)
- Grading Dashboard
Live quality-scoring view so managers see every agent's performance and the signals behind each grade.- Grading Playground Phase 1a shipped—item registry, ranked queue, and verdict writes now live for real review workflows.
- Fleet health tab on /agents shows how every agent is performing with complete signal visibility per grade.
- + 1 more fix in this area
- Voice Calls
Leasing agents now give tighter, smarter answers without re-asking questions or double-booking tours.- Confidence boost: agent answers no longer trigger unnecessary re-asks, and availability replies are tighter.
- Tour scheduling fixed: tours booked on the same call no longer fall back and create calendar conflicts.
- + 1 more fix in this area
- Renewals
Agents can now capture caller names on transfers, unstick renewals with one action, and slice leasing metrics by custom date ranges.- Caller name capture on property-team transfers so handoff notes stay complete.
- Renewal un-stick action updates contact details and auto-resends offer in one step.
- + 1 more fix in this area
- Clara & AppFolio
Chat flows now match policy changes and sync errors no longer block renewal records.- Clara now specifies which month is free in special-offer messages (per 2026-08-06 policy).
- Denied applicants see the published answer, never the sales pitch.
- + 1 more fix in this area
- Reliability & Speed
Releases now ship faster and safer with automated checks, fewer test hangs, and smarter build caching.- Test hangs eliminated (MFA-history DST time bomb and wait-for-reply sleep removed), cutting one test suite from 48s to 0.7s.
- Build & CI optimized: prerender worker pool doubled, critical-path checks reordered, and shard strategy cut 351s off median PR time.
- + 1 more fix in this area
- Observability
Managers now see real-time pipeline lead times and DORA metrics; dashboards stay readable and current.- Pipeline lead-time block shipped—one machine-computed view of how fast changes move from code to live.
- Agent question ledger no longer misreports blocked items as '0 open blocks'.
- + 1 more fix in this area
- Email Ingestion Demo
Live email-ingestion demo blocked pending Cloudflare rate-limit resolution.- Demo ready to retry once rate-limit issue is cleared with Cloudflare.
Pipeline — vs last week, toward the goal
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Lead time to change — opened → live in production
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87 min
▼ 74% vs 5 h 33 m last week · goal 15 min |
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Opened → merged
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66 min
▼ 76% vs 4 h 34 m last week |
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Shipped in the last 24 h
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46 merged · 37 deployed
week avg 35.3 merged · 24.3 deployed per day |
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Reviewer rounds per change (mean)
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13.9
prior week 11.2 |
Caveats: a PR reported >=100 reviews — review-round counts may be truncated by the API · 5 commit(s) yielded no promote run while overflowing the check-suite page — promote counts are a lower bound for those · incident log stale since 2026-03-26 — MTTR needs a per-incident record, so it is not computable daily
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