Clara product gaps from real customer records

Fix root causes behind real Clara call/WO failures from the Trinity bridge research (2026-10-31): address-match turn-away (item 2), tenant-never-told-tech-time (item 3), emergency under-handling (item 5); read-only findings for items 1, 4, 6; item 7 drive-time buffer is a founder call, not built.

Status is DERIVED from each row’s own PR, decision and prod-evidence links by bin/refresh-tracker clara-real-record-gaps — never typed. Last refreshed never.

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Every row opens: when it was added, why it exists, and the links that prove it. Rows waiting on a human carry a Decide → link straight to the answerable question on the decisions page. Statuses are re-derived from live PR, decision and prod-evidence state by bin/refresh-trackers; nothing here is typed by hand. Merged and shipped both count as done (Gera, 2026-10-19); a prod_evidence permalink is what moves a row from Merged to Shipped.

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