Everything I could decide myself is decided. What's left needs
you. Each one has a recommendation from Fable — if you agree, pick it and
press Done. "I'm not sure" is a real answer and becomes work for me.
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1Camellia's transfer-missed team paging is still OFF (per PR #6652 'Willows on, Camellia off') — a prospect (Hanna Sterling) asked for a human, the transfer to the office rang out, and NOTHING notified the team or the caller. Turn transferMissedOutreachEnabled on for Camellia now, or keep waiting on Willows testing?
In plain terms. When a caller at Camellia asks for a person and the front-office line doesn't pick up, right now nobody finds out — not the office, not you. A prospect named Hanna hit this today. Turning a switch on would email the office whenever this happens (nothing texts the caller — that was already removed everywhere); leaving it off means this keeps happening silently until Willows testing wraps.
Fable recommends: Enable transferMissedOutreachEnabled for Camellia now (team page only — caller-facing text stays removed everywhere per the 2026-08-30 ruling) Camellia is the only live paying-customer property; a missed transfer currently notifies nobody, so a real prospect's request for help is silently dropped with no PM email and no owner visibility Tried first, unsuccessfully: Investigated the conv_voice_358bf8d6 alert: confirmed via prod DDB read that Clara said the mandated transfer line, called transfer_to_number, nobody picked up, and neither a team page nor caller text fired because Camellia has transferMissedOutreachEnabled unset (PR #6652/#6667 scoped the rollout to Willows only).