Pick an option on each card and press Done; your answer goes straight back to the session. The raiser's pick is marked. "I'm not sure" and "Take it to the engineering bridge" are real answers.
☐ Phone match │ Should a callback also be linked to the earlier message when the two calls were saved as different people but came from the same phone number? ❯ 1. Yes, match by phone (Recommended) Callers we never identified can be saved as a new person on each call. Matching by phone number means their callback still replies under the first Slack message. One small PR. 2. No, leave as is Only callbacks from the same saved person get linked. That covers Jeanette's case, but an unidentified caller's callback would show up as a separate, unlinked Slack post. 3. Type something. ────────────────…
30bfb415 frozen pane is parked on this.